/
City Issue Tab

City Issue Tab

This tab shows the city-related issues, that may occur when a customer doesn’t provide the correct city details in their order.

There are two common reasons for orders being held in this tab:

  1. Incorrect City Name: If the city name provided in the order is incorrect or does not match the records, the order will be stuck in the city issue tab.

  2. Empty City Field: If the city field is left empty, the order will be flagged as incomplete and will require correction.

To resolve these issues, users can easily take corrective actions:

  1. Select the appropriate city from the dropdown list to rectify the city-related issues.

  2. After updating the city information from the drop-down and clicking on the update city button, the order will move to the respective tab.

 

Related content

Dispatch Issue Tab
More like this
Awaiting Assigning Tab
Awaiting Assigning Tab
More like this
Awaiting Approval Tab
Awaiting Approval Tab
Read with this
Dashboard Overview
Read with this