User Mangement

To open your instance, input the given URL into your web browser. Once you are on the website, use the provided Username and Password to log in.

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Forgot Password:

1. If the user, for instance, has forgotten the current password, while changing it, he/she should click on the Forget Password button and enter his username or email.

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2. The system will send an email containing password reset instructions upon authenticating the submitted username/name.

To create staff and system accounts:

Staff users will be only provided access to the shop view (according to the management’s privacy criteria), whereas system users will have access to the admin view. To initiate the account creation process, follow these steps:

1. First, select “Settings” from your left sidebar and click User Management.

2. Then, create a User Role in the Roles tab.

3. Fill in the necessary details in the provided fields. You can also restrict access for specific roles.

4. You can write the role name of the user on the basic info card shown below, e.g. (shop view, marketing view, etc).

To create a System account, do the following:

1. Click Create in the User’s Tab

2. Input relevant Details in fields (shown in the screenshot below).

3. Allocate a particular role to the user.

To enter the admin view or shop view, users must input their Username and Password in the Login area. The shop view's access depends on the views you've designated for that specific role within the Roles Tab in User Management.