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The orders that the user has approved are displayed in the “Approve Tab”, All the orders in the approve tab must have the CN generated.

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  • Invoice:

To print, view, and download the invoice for an order, you will have to click on this button.

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  • Airway Bill

If the brand is using a Thermal Printer, Ginkgo offers to print airwaybill option in its system.

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  • Scan:

Pressing this button enables you to scan the barcode of line items, to ensure the right line item is scanned.

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  • Dispatch:

Clicking on this button order will directly move to the dispatch tab without the need to scan barcodes.

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  • Cancel:

  1. Pressing this button will result in order cancellation.

  2. Any CN generated will be automatically canceled by Ginkgo on the relevant Courier’s Portal.

  3. After clicking the cancel button, a screen appears, providing you with the choice to decide whether to restock the inventory or not.

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  • Cancel Fulfillment:

  1. Generated CN will automatically be canceled from the relevant Courier’s Portal.

  2. Order will be moved to the Awaiting Approval Tab.

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